Please allow 1-2 extra days for order processing due to high demand and additional quality assurance checks before shipment dispatch.
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Where is my order?
Orders are dispatched within 24 hours on business days via Express Post. Your tracking number is emailed as soon as your parcel leaves us.
How do I find the COA for my vial?
Every label carries a batch number. Enter it on our Lab Results page to view the matching Certificate of Analysis and chromatogram.
Can I change or cancel my order?
Contact us as soon as possible with your order number. Orders that have not yet been dispatched can usually be amended.
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